Privacy Policy

1. Introduction

Fritado (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SaaS platform.

By using Fritado, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Information
• Country / Location

B. Account Information

• Login credentials
• Subscription details
• Usage data
• Support communications

C. Technical Data

• IP address
• Browser type
• Device information
• Pages visited
• Analytics data

D. Customer Data (Processed on Your Behalf)

Fritado may process data uploaded by users such as:

• Marketing analytics data
• Website audit reports
• SEO data
• Campaign performance metrics

We act as a Data Processor for such information.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the platform
• Process payments and subscriptions
• Improve platform performance
• Provide customer support
• Send important service notifications
• Analyze usage trends
• Prevent fraud and abuse

We do NOT sell your personal data.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process data based on:

• Contractual necessity
• Legitimate interests
• Legal obligations
• Consent (where required)

5. Data Sharing & Third Parties

We may share data with:

• Payment processors
• Cloud hosting providers
• Analytics services
• Email communication providers
• Legal authorities when required

All third parties are contractually obligated to protect your data.

6. Data Retention

We retain your data:

• As long as your account is active
• As required for legal compliance
• For legitimate business purposes

You may request deletion at any time.

7. Data Security

We implement industry-standard security measures including:

• SSL encryption
• Secure cloud infrastructure
• Access control systems
• Role-based authentication

However, no method of transmission is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent

To exercise rights, contact:
📧 support@fritado.com

9. International Data Transfers

Your information may be transferred and processed outside your country. We ensure adequate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

11. Contact Us

Fritado
Email: support@fritado.com
Website: https://platform.fritado.com